Support

Help with
the plugins.

Practical help for VOX LEAD and, later, FX ALL. Here is what is available today, what is still in preparation, and how to reach us.

Support e-mail
[email protected]

We’ll get back to you as soon as we can.

Email support
Topics

What we can help with.

Requests open

Beta access

Interested in the VOX LEAD beta, or having trouble with a beta build? Send us a message. Beta places are limited and offered by selection and availability, so a request does not guarantee access.

Helpful to include: your DAW and its version, the plugin format you use, your operating system, and what you were doing when something went wrong.

Request beta access
In beta

Installation & compatibility

VOX LEAD is in beta in AAX, AU and VST3 formats, and current beta builds are for macOS. Beta testers receive installation steps with their invitation; the public guide and the list of supported hosts will be published with the public release.

Having trouble with a beta build now? Write to us with the details above.

Formats and beta status
In beta

Licensing & activation

Each beta tester receives a personal license from us, as a code or a .vlic file. Open VOX LEAD, then paste the code, load the file or drop it on the plugin window. Activation is checked on your computer, with no internet connection and no account. One license covers the AAX, AU and VST3 versions on that Mac, and without a license VOX LEAD passes your audio through unchanged.

Beta licenses are limited to the beta period. Licensing and pricing for the public release will be announced later.

In preparation

User guide

A user guide for VOX LEAD is being prepared. In the meantime, the VOX LEAD page describes the six controls and the common questions.

VOX LEAD FAQ

Looking for the plugins? VOX LEAD · FX ALL · Something else? Contact